Privacy Policy

1. INFORMATION FOR THE USER

Who is responsible for processing your personal data?

SOLPRAC NH SERVEIS, S.L. with CIF B-17959610, is the DATA CONTROLLER for the processing of the USER's personal data and informs them that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679, of 27 April (GDPR), and Organic Law 3/2018, of 5 December (LOPDGDD).

Why do we process your personal data and for what purpose?

Depending on the form where we have obtained your personal data, we will process them confidentially to achieve the following purposes:

In the Contact form

• To respond to queries or any type of request made by the user through any of the contact forms made available on the data controller's website.
  (by the legitimate interest of the data controller, art. 6.1.f GDPR)
• To send commercial advertising communications by email, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, that allows commercial communications to be made. These communications shall be made by the data controller and are related to its products and services, or those of its collaborators or suppliers with whom it has reached a promotional agreement. In this case, third parties will never have access to personal data.
  (by the consent of the data subject, 6.1.a GDPR)
• To carry out statistical analyses and market studies.
  (by the legitimate interest of the data controller, art. 6.1.f GDPR)

In the Booking form

• To formalise bookings at the data controller's establishment.
  (for the execution of a contract or pre-contract, 6.1.b GDPR)
• To send commercial advertising communications by email, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, to clients, that allows commercial communications regarding products or services similar to those initially contracted with the client (art. 21.2 LSSI).
  (by the legitimate interest of the data controller, art. 6.1.f GDPR)

How long will we keep your personal data?

They will be kept for no longer than necessary to maintain the purpose of the processing or while there are legal requirements dictating their custody, and when no longer necessary for that purpose, they will be deleted with appropriate security measures to ensure the data is anonymised or completely destroyed.

To whom do we provide your personal data?

No communication of personal data to third parties is foreseen except where necessary for the development and execution of the processing purposes, to our communications-related service providers, with whom the DATA CONTROLLER has formalised the confidentiality and data processor contracts required by current privacy regulations.

What are your rights?

The rights available to the USER are:

• Right to withdraw consent at any time.
• Right of access, rectification, portability and deletion of your data and of limitation or opposition to its processing.
• Right to lodge a complaint with the supervisory authority (www.aepd.es) if you consider that the processing does not comply with current regulations.

Contact details to exercise your rights:
SOLPRAC NH SERVEIS, S.L.. with CIF B-17959610, C/ MENDEZ NUÑEZ, 21 – 17600 Figueres (Girona). E-mail: info@solprac.eu

2. MANDATORY OR OPTIONAL NATURE OF INFORMATION PROVIDED BY THE USER

USERS, by ticking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data is necessary to attend to their request by the provider, and therefore the inclusion of data in the remaining fields is voluntary. The USER guarantees that the personal data provided to the DATA CONTROLLER is truthful and is responsible for communicating any changes.

The DATA CONTROLLER informs that all data requested through the website is mandatory, as it is necessary for the provision of an optimal service to the USER. If all data is not provided, it is not guaranteed that the information and services provided will fully meet your needs.

3. SECURITY MEASURES

In accordance with the provisions of current personal data protection regulations, the DATA CONTROLLER is complying with all provisions of the GDPR and LOPDGDD regulations for the processing of personal data under its responsibility, and manifestly with the principles described in Article 5 of the GDPR, whereby they are processed lawfully, fairly and transparently in relation to the data subject and are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

The DATA CONTROLLER guarantees that it has implemented appropriate technical and organisational policies to apply the security measures established by the GDPR and LOPDGDD, in order to protect the rights and freedoms of USERS and has communicated appropriate information to them so they can exercise them.

For more information about privacy guarantees, you can contact the DATA CONTROLLER through SOLPRAC NH SERVEIS, S.L.. with CIF B-17959610 C/MENDEZ NUÑEZ, 21 – 17600 Figueres (Girona). E-mail: info@solprac.eu